Booking Agent

MODULES

•       Introduction to PC*

•       Windows*

•       Word Processing*

•       Understanding the Internet*

•       Outlook*

•       Tourism Geography*

•       Overview: South Africa*

•       Fares and Ticketing within Africa*

This module is lecture based and will be scheduled at various times throughout the year

•       Travel Industry Operations 1*

•       Travel Industry Operations 2*

•       Amadeus**

This module is lecture based and will be scheduled at various times throughout the year

All modules are compulsory unless otherwise specified and must be passed.

*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

**Amadeus is a computerised Global Distribution System. Learners are free to select an alternative system, for example Galileo but this is not taught at Boston. In this case the Learner must not register for Amadeus but must furnish the college with proof of certification in Galileo Training. The certified copy of this training certificate will be placed in the Learner’s Portfolio of Evidence. Please note this training must be obtained within the final six months of Stage 3, as knowledge and skills must be up-to-date at the time of completion of the Travel and Tourism Operations Learning Programme.

 

PERSONALITY PROFILE

Friendly | Love of Travel | Accurate | Diplomatic

 

OUTCOMES

•       Ability to operate effectively in the workplace using a number of Windows-based end-user applications

•       An understanding of the travel and tourism industry

•       Ability to operate in the travel and tourism environment

•       Destination knowledge

•       Conversant in travel geography

•       A working knowledge and competency with fares and ticketing, and travel documentation

•       Ability to handle procedures and transactions according to industry and operational requirements

 

ENTRY REQUIREMENT

National Senior Certificate; or National Certificate (Vocational) L4; or equivalent qualification or alternatively Learners can apply for RPL entry into the Programme from the Academic Committee at Boston Head Office.

 

PROGRAMME CATEGORY

BOSTON SHORT LEARNING PROGRAMME

On successful completion the Learner will be issued a Boston Short Learning Programme Booking Agent including a total of 18 Higher Education credits on NQF L5 (HCLP1, HCLT1)

 

FURTHER STUDY OPPORTUNITIES

On successful completion the Learner may apply for admission with advanced placement to an accredited Boston Higher Education Programme.